Transcript detail
Loading...
Public transcript context with linked callsigns, related nets, and analysis metadata.
Transcript
Public transcript text
Good morning to you and the group. Well I found something quite interesting. First time I ever ran across this. What was it about a month and a half ago, two months ago, I bought me a 65 inch television with a home theater sound bar and the sound bar is also Visio so Visio TV, Visio sound bar. They got this thing called Quick Fit and it's a little and that's where you can screw these little thumb screws on the bottom of your TV and slide the sound bar on them. So the sound bar actually attaches to the TV. I tell you what I love it, I love it, I love it, I love it. Great sound. Sounds like you're in a movie theater but that TV had grim ones inside of it and it would freeze up, become non-responsive and all that kind of stuff. So I spent about, I don't know, maybe a total of five hours on the phone with the warranty department. They wanted me to try this, then try that, try that, try this, try this. The next day they tried to run me through the same scenario. Try this, try that, try that, try that, try that. The third day they tried to run me through the same scenario, I told them, wait a minute, I'm done. Send me a new TV or my attorney is going to have a happy meal. And I'm also recording this phone call and I got videos of the TV acting up with the grim ones. So you're going to replace this TV or the next person you're going to hear too is my attorney. I'm going to let the repeater reset. So anyways, they went ahead and replaced the TV. Oh man, I tell you, this is the part that I never ever ran into in my life. These little thumb screws that screw on the bottom of your TV, they're specialized screws that the sound bar attaches. Well, when the warranty people took out my old TV, I told them to wait. I had to grab those thumb screws. Well, I think they were Russian or something like that. Didn't quite understand English. So anyways, when, after I got my TV hung up, I walked out my door to grab those thumb screws and they were gone. I tried to chase them. They were gone. They took off with my thumb screws on my old TV that mounts that Vizio sound bar. I tried to get ahold of Vizio. They do not stock that part. Only, I don't understand it. I never knew a company that never stocked parts. That's like Tinwood not stocking extra microphones or cords or power cords or the little screws that screws the radio to the back. I found that very, very odd. I searched and searched. There's nowhere I can get them. But you know what? I called the people that delivered the TV and they went and looked. They found them and they drove all the way from, what was that, Redmond? All the way up here just to deliver them. My God, I was so happy. I was so happy. I had to give them, I had to buy them lunch for that one. So delivery service is real good. But Vizio, they need to start stocking parts for their merchandise. But anyways, that's about all I got to say. If anybody owns a Vizio, make sure you keep your parts because they do not stock parts. They'll sell you a remote, but not parts. Anyways, this is KG7BPX back to Nat.
Explore