{"ai_pass_count":4,"analysis_step_count":9,"confidence":0.8482957011007745,"created_at":"2026-08-15T13:46:46.639390+00:00","id":230957,"node_number":"683211","processing_time":2.854590892791748,"recent_steps":["net.store_session","net.llm_structured_analysis","net.rules_detect","net.context_window","callsign.qrz_verify"],"recording_id":242760,"text":"Do you guys, like, I mean, this is not racist. We can talk about it, okay? Do you guys have the same frustrations that I do when it comes to dealing with foreign people that don't speak the proper language for customer service? I mean, customer service, it's in the name. If you can't serve the customer adequately because of your lingual limitations, you should not be able to qualify for that job. Am I wrong here? Like, am I missing some? That's not correct here. Like, am I the one that's wrong in all this? Because I don't think so. Because so far this morning, my brother, who has a short temper, I will say he does, and he did blow up on the phone. So he got hung up on. I didn't blow up on the phone. I was being very clear as to what I was asking for and trying to articulate what I needed to say to this person to get his medications. Whether it was, get it held at the facility."}